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Table of Contents

  1. How do I contact e14k.com?
  2. What if I need sizing for my ring?
  3. How do I place an order?
  4. How do I track my shipment?
  5. Do you have a catalog?
  6. Do you have a retail store?
  7. How do  I exchange or return an item?

How do I contact e14k?

e14k.com

Orders:  
501 Floirda Central Parkway #520052
Longwood, FL 32752
 

(407)-212-5391
E-mail:  info@e14k.com

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What if I need sizing for my ring?

Sizing may take an additional 1-3 business days.
Sizing prices are shown in the shopping cart once an item has been clicked.
Size 6-7 no preference is the fastest method, usually you will receive a size 6.

We can do 1/4 sizes by special request ($10.00 additional).  Put your size in the comments section at checkout.

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How do I place an order?

To make an on-line order/payment on an item

For Phone Orders, please call us at:
(407)-212-5391
(Store/Phone hours are: Mon - Fri 11:00am-7:00pm EST)

M.O. & Checks please send to:
e14k
501 Florida Central Parkway #520052
Longwood, FL 32752

Personal Checks- allow 3 weeks for mail, check clearance, & return shipping.

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How do I track my shipment ?

A USPS tracking number will be emailed to you upon shipment. If you did not get one please give us a call or email.

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Do you have a catalog?

Sorry, we do not currently have a printed catalog.
Most of out jewelry styles are pictured on the website.

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Do you have a retail store?

Sorry, no.  We are strictly an internet business.
Our offices & manufacturing facilities are not open to the public.

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____________________________________________________________________________________________

How do I exchange or return an item?

Please call 407-212-5391 or E-mail:  info@e14k.com

for a Return or Exchange Authorization Code.

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  e14k.com
501 Florida Central Parkway #520052
Longwood, FL 32752
407-212-5391

Email:  info@e14k.com

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